Privacy Policy

Cove respects your privacy. This policy explains what we collect, why, and the choices you have.

What we collect

• Order information — your name, shipping address, email and order details, so we can fulfil and track your order
• Email address — if you subscribe to our list, with your consent, for offers and updates
• Browsing information — pages viewed and basic device data, collected through cookies and our Meta advertising pixel, to understand and improve how people use the store

Payment information

Checkout and payment are handled entirely by Shopify. Cove never sees or stores your card details.

How we use your information

• To process, ship and support your order
• To send order updates and, with consent, marketing emails
• To measure advertising performance and improve the store

Who we share it with

We share only what's needed to run the store: Shopify (checkout and order processing), our fulfilment partner (shipping), and Meta (advertising measurement). We never sell your personal information.

Your choices

• Unsubscribe from marketing emails any time via the link in any email
• Control cookies through your browser settings
• Email us to access, correct or delete the personal information we hold about you

Contact

Questions about privacy? Email support@covesofa.com — we reply within 24 hours.